Texmac, a distributor of commercial embroidery machines, needed to better connect its remote workforce, spread throughout North America. It also wanted to bridge two critical areas of its business: sales and service.
“Companies have two incredibly valuable assets inside of their company that they need to take advantage of,” said Scott Cody, Texmac division manager. “The first one is information and the second one is personnel. If you can find a way to make them work together, then you can be far more effective.”
In this case study, read more about how Texmac uses Selltis CRM to convert more sales opportunities to quotes, uncover more upsell and cross-sell opportunities, and successfully manage sales cycles for a diverse customer base – from mom-and-pop shops to large factories with millions of dollars’ worth of machinery.